Privacy Policy
How information submitted through nealautos.uk is used.
Information we collect
When you contact NealAutos UK we may collect your name, phone number, email address, postcode, vehicle registration, vehicle details, fault information, preferred appointment information and any other information you choose to provide.
Why we use it
We use this information to respond to enquiries, assess whether work is suitable, prepare quotes, arrange appointments, provide customer service and keep necessary business records.
Contact and quote forms
Information submitted through the website is sent to service@nealautos.uk for the purpose of dealing with your enquiry. Do not submit passwords, payment-card details or other information that is not needed for the job.
Retention
We keep information only for as long as it is reasonably needed for customer service, business administration, legal obligations and record keeping.
Sharing
We do not sell your personal information. Information may be shared with service providers where reasonably necessary to operate the business, for example hosting, email, payment or accounting services, subject to the arrangements in place with those providers.
Your rights
UK data-protection law gives individuals rights over their personal information in certain circumstances. You can contact us if you want to ask what information we hold about you or raise a privacy concern.
Contact
Email service@nealautos.uk or call 07346814175.
Last updated: 2 October 2026.