What to know before booking a mobile mechanic.
If your question is not covered below, call us or send a quote request.
Are you strictly mobile?
Yes. NealAutos UK currently operates as a strictly mobile mechanic service. We do not have a customer walk-in garage. Suitable work is completed at your home, workplace or another agreed safe location.
What areas do you cover?
We are based in South Wigston and cover Leicester and Leicestershire. Send us your postcode if you are unsure whether your location is within our normal area.
What space do you need to work?
We need a safe, legal, reasonably flat and accessible space with enough room around the vehicle for the job. Larger or underside repairs are assessed individually.
Can you work on the road?
Only where the location is genuinely safe, legal and appropriate for the repair. We will not carry out work where traffic, access, ground conditions or other risks make the job unsafe.
Can I choose a preferred date and time?
Yes. The quote form lets you select a preferred date and either morning or afternoon. This is a preference rather than a confirmed appointment; we will confirm actual availability.
Do you carry out MOT tests?
No. We carry out MOT preparation and repairs, including common work following an MOT failure, but NealAutos UK is not an MOT test station.
Do you do clutch and gearbox work mobile?
Some clutch, flywheel and gearbox-related jobs can be completed mobile. These are subject to the vehicle, repair, access, working space and weather, so we assess them before booking.
Do you do wiring repairs?
We can diagnose many warning lights and electrical symptoms, but wiring repairs are not offered as a standard NealAutos UK service.
How much do you charge?
Our standard labour rate is £70 per hour. The call-out is £30 within Leicestershire and £50 outside Leicestershire by prior agreement. The actual job and parts are confirmed before work.
Can I supply my own parts?
Contact us before buying anything. Parts compatibility can vary even within the same model, and the correct repair may depend on diagnosis. We normally prefer to confirm the required parts first.
What information should I have when I call?
Your vehicle registration, postcode, symptoms, warning lights, whether the car starts and drives, and any recent work carried out are all useful.
Can you help businesses and fleets?
Yes. We provide mobile servicing and mechanical repairs for local businesses, company cars and light vehicle fleets, subject to safe working space and the work required.